Terms and Conditions

These Terms and Conditions are the basis upon which we agree to supply our goods to you, from here on the ‘Agreement’. 

By entering into this Agreement with Pretty At Prom you agree to comply with and be bound by the following Terms and Conditions of sale.

From here on ‘you/your’ refers to the customer and ‘us/we/our’ refers to Pretty At Prom. 

All goods ordered for purchase remain our property until paid for in full.  

If we are unable to process your order for any reason, you will be refunded in full.

Any dates quoted for delivery are approximate only and the time of delivery is not of the essence.  We shall not be liable for any delay in delivery of the goods that is caused by an event beyond our control.

The costs of any alterations are not included in the price of the dress.  

Alterations arranged by us are charged separately and are payable directly to the seamstress.  You may carry out your own alterations, however, we cannot be held responsible for any alteration work carried out by a third party.

Goods purchased cannot be exchanged or refunded.

Dresses are not made to measure unless otherwise stated.  All dresses are ordered to the nearest size, based on the measurements taken (and provided for by you) when the order is placed.  We cannot be held responsible for any change in your measurements or sizing.

Orders for dresses which are not a standard length or measurement may be subject to a surcharge, the amount of which may not be known at the point of order.  

Dresses required at short notice may be subject to a rush order fee.

All samples are sold as seen and must be paid for in full. 

 Samples cannot be exchanged and are non-refundable.

All accessories must be paid for in full at the time of ordering.  Accessories are non-refundable.

Fabric/color shades/trims/beading/embroidery may differ slightly from pictures shown on www.prettyatprom.com and from samples on display in store.

Where we provide guidance in the choice of design, size, color and measurements we do so without any liability.

We will aim to provide the highest quality goods possible.  You must try on and inspect all goods immediately upon arrival.   Any wear and tear or depletion of goods due to use and wear are not our responsibility.

No variation of this Agreement shall be effective unless it is in writing and signed by both parties.

If any provision or part-provision of the Agreement is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable.  If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. 

 Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this Agreement.

No one other than a party to this Agreement shall have any right to enforce any of its terms.

The Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance with the law of the United States.

Each party irrevocably agrees that the courts of Missouri shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Agreement or its subject matter or formation.